Communications Strategies

Description

This Communication Strategies Course is a self-paced study 247 online Course.

Includes –

• online learning
• journal pages to document your learning

Communication Strategies Learning Objectives Overview

By the end of this course you will be able to:

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication and how to overcome them
• Develop your non-verbal and paraverbal communication skills
• Use the STAR method to speak on the spot
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others
• Identify and mitigate precipitating factors
• Establish common ground with others
• Use “I” messages

Course Outline

• Module 1: Getting Started
• Module 2: The Big Picture
• Module 3: Understanding Communication Barriers
• Module 4: Paraverbal Communication Skills
• Module 5: Non-Verbal Communication
• Module 6: Speaking like a STAR
• Module 7: Listening Skills
• Module 8: Asking Good Questions
• Module 9: Appreciative Inquiry
• Module 10: Mastering the Art of Conversation
• Module 11: Advanced Communication Skills
• Module 12: Wrapping Up