Communications Strategies


Self-paced Online Communication Skills Course.


This Communication Strategies Course is a self-paced study 247 online Course.

Includes –

  • online learning
  • journal pages to document your learning

Communication Strategies Learning Objectives Overview

By the end of this course you will be able to:

  • Understand what communication is
  • Identify ways that communication can happen
  • Identify barriers to communication and how to overcome them
  • Develop your non-verbal and paraverbal communication skills
  • Use the STAR method to speak on the spot
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

Course Outline

  • Module 1: Getting Started
  • Module 2: The Big Picture
  • Module 3: Understanding Communication Barriers
  • Module 4: Paraverbal Communication Skills
  • Module 5: Non-Verbal Communication
  • Module 6: Speaking like a STAR
  • Module 7: Listening Skills
  • Module 8: Asking Good Questions
  • Module 9: Appreciative Inquiry
  • Module 10: Mastering the Art of Conversation
  • Module 11: Advanced Communication Skills
  • Module 12: Wrapping Up


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